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AI SEARCH VISIBILITY

Where you stand in AI answers

Flagship

Buyers are asking AI about your category right now.

Find out whether you are in the answer, why not, and what to publish about it. Then find out whether the fix worked, checked against evidence.

A working day interrupted by a question put to an assistant, which is what this module tracks

What AI Search Visibility is

AI Search Visibility tracks whether AI assistants name you when buyers ask about your category, and whether you appear in Google AI Overviews for a given market. When you are not named, it tells you why. It is usually one of four things: your entity information is thin, your pages are not written so a model can quote them, your story does not match how buyers describe the category, or you are absent from the directories assistants read. It then produces the briefs, drafts, structured data and outreach that close the gap, and re-checks afterwards to confirm it worked. AEO and GEO are the names people give this work. Content engineering is how it is done.

The problem

The answer happens before anyone reaches your website.

A buyer used to search, see ten links, and choose one. Now they ask, and get a paragraph naming three brands. If you are not one of the three, you were never in the running, and nothing in your analytics will tell you it happened. There is no impression, no click and no bounce. The channel is invisible by construction, which is why most brands have no idea whether they are winning or losing in it.

THE RESULT PAGE THE ANSWER Ten links. You do the picking. “Best help desk tool for a support team of eight?” One passage of prose, written as though by somebody who read it all and has a view. Vendor A Vendor B Vendor C Three vendors carry the whole category. The rest of the market is not on this page. One answer. It does the picking.
The page a buyer used to read, and the one they read now.

What AI search visibility covers

Three ways a buyer finds you.

SEO is work you already do. The other two are new, they run on what SEO built, and AEO and GEO are the names people have put on them.

THE BUYER ASKS “Best help desk tool for a support team of eight?” 01 SEO Can the engine read you? Something about you must exist and rank before an answer can quote it. MISSING HERE You are not in the ten links either. 02 AEO Are you the answer? The engine gives one direct answer to that exact question. Yours, or theirs. MISSING HERE You rank, and somebody else is the answer. 03 GEO Does it recommend you? The last step names two or three vendors. The reasons come from other people. MISSING HERE You are quoted, and left out of the shortlist. Past all three: named in the answer, with a reason attached.
One question at every gate. Where you fall out decides which fix is the right one. Drawn; the question is an example.

Fail the first and the other two never happen.

A buyer asks one thing. Before your name comes out of the other end, three separate things have to go right, and they go in sequence. If nothing about you is readable and ranked, there is no passage to quote. If there is no quotable passage, there is nothing for a recommendation to attach itself to. That is why a score on its own is not much use: it tells you that you are missing, and the whole question is where.

SEO

Search engine optimization

01

The demand underneath

The buyer asks

“applicant tracking software for small teams”

What comes back

Ten links, and you are one of them. This is the demand your team already works, and it is what an engine reads before it answers anything.

Missing here looks like

You are absent from the ten links too.

You win by

Rankings, the pages behind them, and the links pointing at them.

What gets counted

Positions, SERP features, and the clicks and impressions behind them.

What we do

Keyword demand and assistant prompts merged into one map of what your buyers ask anywhere. The two overlap about a third of the time, so a company can win every tracked prompt and still be missing from the long-tail commercial queries that close.

AEO

Answer engine optimization

02

The direct answer

The buyer asks

“How do I stop support tickets piling up overnight?”

What comes back

One direct answer to that exact question, built from somebody’s page. It is yours, or it is a competitor’s.

Missing here looks like

You rank, and somebody else is the answer.

You win by

Answers that stand on their own, away from the page they sit on.

What gets counted

Which answers name you, on which questions, across the assistants you track.

What we do

Every tracked question run across ChatGPT, Claude, Perplexity, Gemini, Google AI Overviews and the other assistants your buyers use, repeatedly, so you have a rate you can trust.

GEO

Generative engine optimization

03

The recommendation

The buyer asks

“What are the best alternatives to the market leader?”

What comes back

Two or three vendor names, with reasons attached. You are named, or you are invisible.

Missing here looks like

You get quoted as a fact and left out of the shortlist.

You win by

What other people say about you: review sites, community threads, comparison articles.

What gets counted

Links and earned mentions, which decide both ranking and whether a model trusts you enough to cite you.

What we do

The sources behind each answer, ranked by how often they are cited for your questions, so the work goes where the engine is actually reading.

Citability audit

Runs under all three

Whether your own pages can be ranked, quoted or cited at all. Schema, FAQ structure, comparison tables, answer formatting, page by page. Then the site as a graph: four pages competing for one intent, a commercial page orphaned three clicks deep, a cluster structure spreading authority too thin to hold.

SEO gets you listed. AEO makes you the answer. GEO gets you recommended.

The labels matter less than knowing which step broke, because the fix is a different piece of work at each one. All three are counted against the same questions, which is what stops a page that earns citations while quietly losing organic traffic from looking like a win.

Which help desk tool should I recommend to a mid-market client? recommendation LATEST ANSWER · RUN THIS MORNING · ONE OF THE MAJOR ENGINES You are not named score 0 WHAT THE ASSISTANT ANSWERED For a team of that size, three tools come up most often: Competitor A, Competitor B and Competitor C. [1][2] All three cover shared inboxes and basic automation. [5] Competitor A is the one most often recommended for teams under twenty, on price and setup time. [1][5] Three competitors named. You are not one of them. The numbers are the point. Each one is a source the answer leaned on, and the work is getting you into them.
One tracked question, its most recent answer, and whether the brand was named in it. From the product; the question and the answer body are placeholders.

Why one run is not a reading

That is one run. Ask the same question tomorrow and the answer can come back different, with a different brand named first, because nothing about these models is fixed. So the reading that counts is the pattern across many runs.

YOU ASKED ONCE Named! One reading, one day, one wording. ASKED ON A SCHEDULE the run you saw The same question, and the answer moves anyway.
One reading against the same question asked on a schedule. The spread is why a single screenshot settles nothing.

What you get

Four things it does, in order

Whether you are named

Your category questions asked on a schedule across the major assistants and tracked over time, so you have a trend you can act on.

On a schedule

Why you were not

Which sources the answer drew on, and what the brands named instead have published. Absence with a cause attached.

The cause, with evidence

What to publish about it

A specific brief for the gap, structured to be extracted and attributed, and written against your own brand specification.

In your voice

Whether the fix worked

AI Search Visibility re-checks the question afterwards, so the loop closes on evidence.

Checked against evidence

In practice

Are you in the answer, or is your competitor?

A buyer asks an AI assistant "Which contract management tools work for a legal team of five?" Competitor A is named in this answer Competitor B is named in this answer Competitor C is named in this answer You are not in this answer. Three competitors are, and one is smaller than you. WHERE THE ANSWER CAME FROM A software review site Two comparison articles One competitor’s own comparison page None of your pages
The view most brands have never seen of themselves: the answer a buyer gets, who is named in it, and which sources it was built from. Competitor names are placeholders.

Every tracked question is kept with its full answer and the sources behind it, run after run, so a change is visible as a change. Where you are absent, the diagnosis explains which of four things is missing, and the fix is checked afterwards against evidence.

Where that answer came from

The same question again, opened up. These are the pages the assistant read before it wrote the answer above, and none of them is yours. That is why the fix usually sits somewhere other than your own website.

“Which contract management tools work for a legal team of five?” BUILT FROM A software review site Two comparison articles A competitor comparison page None of your pages The fix is not on your website. It is on the pages the answer was built from, and whether you are mentioned on them.
An answer and the pages it was built from. Where your name has to appear.

AI Search Visibility, as you would work in it

How you show up Counted on each question’s most recent answer, so asking again does not inflate the total. REACH 25% of questions name you PROMINENCE #1.3 average place in the answer TONE 2 / 1 / 0 positive / neutral / negative Where you are strong, and where you are missing Use case 0/3 · 0% not named in any of these questions Problem solving 0/2 · 0% not named in any of these questions Product discovery 0/2 · 0% not named in any of these questions Recommendation 1/3 · 33% average place #2 in the answer Comparison 2/2 · 100% average place #1 in the answer
Reach, prominence and tone, and the question types you are absent from. Illustrative figures.

Coverage

What it checks, and where

Surface What we read
ChatGPTAnswers to your tracked questions, and the sources cited
ClaudeAnswers to the same question set, and what it cites
PerplexityAnswers and citations, which are unusually explicit here
GeminiAnswers to the same question set, for comparison
Google AI OverviewsPer market, because the country genuinely changes the result
Directory listingsWhether the places assistants draw entity facts from actually list you
Your own pagesWhether they are structured so a model can extract and attribute a passage

The surfaces are not a fixed list: assistants are added as your buyers move to them. Your markets come from what Brand DNA and the Brand AI Assistant work out about where you sell, and you can change them or add more. There is no default country, deliberately.

Why this compounds

Each turn makes the next one cheaper.

Citations are slow to earn and slow to lose. That is the whole argument for starting.

1

Be present where they read

Reviews, forums, trade press, reference pages. Most of an answer comes from places you do not own.

2

The engines start citing you

Your name appears in answers to the questions your buyers actually ask.

3

Referred visitors arrive

They come recommended, which is why this traffic behaves so differently from a cold click.

4

More people describe you

Being named gets you written about, and that is what the next crawl finds.

And round again, from further ahead than last time

The forward half of that loop we can show you. The part where citations also lift your ordinary search ranking is the mechanism we expect. We have not measured it, and we will say so on a call.

Where it connects

What it draws on and feeds

  • Brand DNA decides what the drafts say at every gate, so a fix still sounds like you. It is also what an answer is compared against when AI describes you differently.
  • Competitor Signals holds the set of names you are measured against, so an absence has a shape and you can see who is winning the answers you are losing.
  • Social Signals holds the places the third gate reads from, and what they say about you there.
  • Citability audit checks whether your own pages can be ranked, quoted or cited at all, which is the question under all three gates.
  • Generated content turns the gap into a brief and a draft, in your voice. You decide how to format it and where it goes live.
  • Analytics shows what the traffic did once the fix landed, so the loop closes on a number.

Questions

AI Search Visibility, answered

Find out what AI is telling your buyers.

Tell us five questions someone might ask before buying in your category. We will run them before the call and show you the answers.

See your own questions asked