Privacy Policy

1. Introduction

Bravelo Tech Solutions Private Limited ("BrandVelocity", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brandvelocity.ai and use our platform services.

2. Information We Collect

Personal Information: When you request a demo, sign up for early access, or contact us, we may collect your name, email address, phone number, company name, job title, and marketing spend information.

Usage Data: We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.

Platform Data: If you use our platform, we process marketing data you provide, including campaign performance data, audience data, and creative assets. This data is processed solely on your behalf and is never used to train models for other customers.

3. How We Use Your Information

• To provide and maintain our services
• To process your demo requests and early access applications
• To send you relevant communications about our platform (you can opt out at any time)
• To improve our website and services
• To comply with legal obligations

4. Data Isolation and Security

BrandVelocity maintains strict data isolation between customers. Your brand's data is never used to train models for other customers. We use industry-standard encryption, access controls, and security practices to protect your information.

We maintain the following security and compliance certifications and frameworks:

• SOC 2 Type II - Security, availability, and confidentiality controls (in progress)
• ISO 27001 - International standard for information security management (certified)
• DPDP (Digital Personal Data Protection Act, India) - Compliance with India's data protection framework (in progress)
• GDPR (General Data Protection Regulation) - Compliance with EU data protection requirements for international customers (in progress)

5. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our platform (e.g., cloud infrastructure providers like Google Cloud Platform), subject to strict confidentiality agreements.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also withdraw consent for marketing communications at any time. To exercise these rights, contact us at hello@brandvelocity.ai.

7. Cookies

We use Google Analytics 4 to see how visitors use this site: which pages are read and where visitors came from. Whether its cookies are on by default depends on where you are.

• Where the law asks for consent first (the EU and EEA, the UK, Switzerland, Quebec, Brazil, Turkey, South Korea, China, Thailand, Vietnam, Saudi Arabia and Russia), analytics cookies are set only after you click Allow.
• Everywhere else, analytics cookies are on by default.
• Anywhere, you can turn them off with Cookie settings, also at the bottom of every page. Turning them off removes the analytics cookies already set.
• Global Privacy Control. If your browser sends this signal, we treat it as turning analytics off.
• No advertising cookies. We set none, and we do not share your visit with Google for ad personalization.

When analytics is off, Google Analytics still receives a signal without cookies or any identifier that a page was viewed. We use it only to count visits in aggregate. Your choice itself is remembered in your browser’s storage, so we do not ask again.

Visits from AI assistants. When you arrive from an AI assistant such as ChatGPT, Perplexity, Claude, Gemini or Copilot, the page records which assistant sent you, the page you landed on, the date and your browser’s user-agent string, the line every browser sends to every website naming the browser, its version, the operating system and the type of device. The record has no cookie, no identifier and no IP address, and nothing is stored on your device. Because it cannot tell us who you are, it is kept whether or not you allow analytics cookies.

Server logs. Like most websites, our hosting provider (Google Firebase) logs each request, including your IP address, your browser and the page that linked to us. We use these logs to keep the site running and secure and to count visits in aggregate. They are deleted after 30 days. Before then we keep daily totals of visits from AI assistants by page, which hold nothing about you.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Bravelo Tech Solutions Private Limited
Email: hello@brandvelocity.ai